Jacob Rockowitz: Content First, Technology Second

Many years ago, I was going for a morning stroll in New Jersey with my dad. We walked past a complete stranger and my dad said, “Hello.” My parents are divorced and I lived (mostly) with my mom in Brooklyn, so I spent the majority of childhood in a place where no one says hello to strangers. I was bewildered so I asked him why did we just said hi to a complete stranger and he said…That is truly what he said and I can honestly say, it is the one and only time I have ever heard Sheldon Rockowitz swear. He broke his polite demeanor to emphasize to me the importance of saying hi.Fast forward 20 years. I am now a father and my four-year-old son is complaining that he has no one to play with. I point to the closest child his age and tell him to go up to the kid and say ‘Hi, my name is Ben’. He did it and discovered the concept and value of initiating a greeting with a complete stranger. And he made a friend for the day at the playground.Two years ago, we were on a summer trip in Montreal and hanging out in a playground. Like many parents, I was laying low on the sidelines, observing my child’s interaction with other kids. Ben walks up to a kid on the swing set and says, “I am not sure what language to say ‘Hi’ in, but my name is Ben.” Ben’s natural ability to adjust his approach blew my mind because he not only found a way to communicate with a complete stranger who might not be comfortable speaking his language, but he also shifted his method based on what he knew – and this is equally important – what he didn’t know. Kids are the future, and they teach us valuable lessons all the time.Ben taught me..The Drupal maintenance support plans community and software needs to say “Hi” and make people feel comfortableImproving the evaluator experience has become one of our communities initiatives. There are many approaches and plenty of awesome people contributing…Read More
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Jacob Rockowitz: Content First, Technology Second

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