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Technology Experience Built Through Delivery

Pixeldust began as a software development company in 2000.

Since then, we have designed, built, managed and evaluated hundreds of software and technology initiatives across commercial, enterprise, nonprofit and public-sector organizations.

Our work has included custom software development, web applications, system integrations, digital platforms, business analysis, project management, product ownership, architecture oversight and technology consulting.

That delivery experience shapes everything we do today.

We understand how technology decisions affect budgets, employees, operations and customers because we have spent decades responsible for real project outcomes—not simply advising from the sidelines.

Software Development

Pixeldust was founded in 2005 as a software development company, and development remains central to our expertise.

Over more than 20 years, our team has worked across the full software lifecycle:

  • Business and technical requirements
  • Application and system architecture
  • User experience planning
  • Custom software development
  • Web and cloud applications
  • API and system integrations
  • Data migration
  • Quality assurance and testing
  • Deployment and implementation
  • Ongoing maintenance and support
  • Project and product leadership

This background allows Pixeldust to evaluate technology from both sides: how it should be designed and how it must be delivered.

We do not separate strategy from execution. Our recommendations are grounded in what it actually takes to build, launch and maintain working software.

AI Development and Knowledge Hubs

Pixeldust develops practical AI solutions that improve access to organizational knowledge without forcing employees to change the way they work.

Our primary AI solution is Maisy, a secure AI Knowledge Hub built around an organization’s own documents, procedures, policies and institutional knowledge.

Maisy helps employees find reliable answers through familiar tools such as Microsoft Teams, SharePoint and Microsoft 365.

Pixeldust handles the discovery, knowledge organization, information architecture, configuration, integration, testing and training required to make the system useful.

Maisy is not a generic chatbot. It is the result of decades spent understanding software, business processes and the reasons technology implementations succeed or fail.

Drupal Support Plans, Drupal Support, Drupal Maintenance
Drupal Development Company
WordPress Developer, WordPress Hosting

Frequently Asked Questions

Here are some of the most commonly asked questions and  answers about our support and maintenance services.

Get Unlimited Drupal Support

What happens after I sign up for a Support plan?

Once you submit your order, you will be redirected to our client onboarding questionnaire. Once we have received your completed questionnaire, we will contact you to set up an introductory call with your project manager to exchange credentials.

How does billing work with Pixeldust?

We offer monthly recurring billing which automatically charges your credit card or PayPal account each month. You never have to worry about missing a payment or mailing a check. There are no contracts and you can cancel the subscription in your admin area at any time.

Can I cancel my plan after signup?

Of course. You can cancel at any time by visiting your logging into your Drupal support account. If you aren’t sure how to access your account, contact us and we’ll send you a link to your personal account.

How long does it take to get started?

We can get started right away. First, we audit the entire site to get familiar with how your developers set it up. Then we immediately scan for security issues and remediate them.

Is your pricing method complicated?

You won’t pay hourly fees anymore. No more scope creep or unexpected blown budgets. It is all included in your fixed monthly fee. No surprises, no hassles.

Do you stand behind your work?

When you work with us, there is no risk to your company. We provide a 100% money-back guarantee for the first month of your subscription. If you are not happy, we will give you a full refund.

Do you provide in-house support 24/7?

We provide the help you need, as soon as you need it. 24/7. We are always here to help with your support issues. We are able to answer your questions about Drupal maintenance, troubles with installing modules, theme changes, image optimization, content creation, editing, analytics, SEO optimizations, and anything else you need.

Do you offer a money back guarantee?

Yes. If you’re not 100% satisfied with our service in the first 30 days, we will refund your subscription.

Do I have to change my web hosting to use Unlimited Support?

No, you can keep your current host. We have many predeveloped workflows for working with many hosts, platforms, and custom environments. If you have a special workflow or host, then we’ll develop a custom workflow so we can successfully work with your website.

Do I have to change my web hosting to use Unlimited Support?

No, you can keep your current host. We have many predeveloped workflows for working with many hosts, platforms, and custom environments. If you have a special workflow or host, then we’ll develop a custom workflow so we can successfully work with your website.

Do I have to change my web hosting to use Unlimited Support?

No, you can keep your current host. We have many predeveloped workflows for working with many hosts, platforms, and custom environments. If you have a special workflow or host, then we’ll develop a custom workflow so we can successfully work with your website.

Do I have to change my web hosting to use your Unlimited Support?

No, you can keep your current host. We have many predeveloped workflows for working with many hosts, platforms, and custom environments. If you have a special workflow or host, then we’ll develop a custom workflow so we can successfully work with your website.

Will you really provide unlimited support for our business?

Send us any request that takes 30 minutes or less and it is included in your support plan. Ask any question and we will answer it. How do you do this? Why is that not working? We answer them all. It’s really very simple. We act as your in-house, go-to IT team.
Pixeldust | Software Development, Technology Consulting & AI Solutions