Case study / Global industrial technology

Johnson Controls: Replacing a global paper report with a usable digital experience.

A multilingual Drupal application let readers choose the sustainability information they needed and assemble a custom PDF.

Portfolio project image from the Johnson Controls Work page or archive.
Project portfolio imageDigital sustainability reporting
Client
Johnson Controls
Industry
Global industrial technology
Project
Digital sustainability reporting
Core technology
Drupal

01 / The problem

What the business needed to solve.

Johnson Controls distributed a large annual Business and Sustainability Report to a global audience. Printing and sending complete reports created unnecessary paper, while different readers needed different sections and languages.

The objectives

  • 01
    Move an extensive report online
  • 02
    Serve international audiences in 12 languages
  • 03
    Let readers create customized report packages

02 / The solution

A more useful digital experience.

Working with Really Really Big Industries, Pixeldust Interactive delivered a Drupal application within a six-week timeline. Readers could browse the report online and generate a custom PDF containing selected sections.

01 / Multilingual digital report

Multilingual digital report

Content was available in 12 languages for a worldwide audience.

02 / Choose-your-sections PDF

Choose-your-sections PDF

Readers could assemble a report tailored to their interests.

03 / Rapid Drupal delivery

Rapid Drupal delivery

The team built and launched the application on a constrained schedule.

03 / Business value

How the work helped the business.

The work addressed a real challenge for Johnson Controls—improving the experience for customers, teams, or both.

01

Lower print volume

The archived project reported a reduction of more than 85,000 printed annual-report pages.

02

More relevant information

Readers could select the sections they actually needed.

03

Stronger sustainability alignment

The reporting experience better reflected the company's environmental goals.

04 / Technology

Tech stack & capabilities.

Technologies and deliverables from the historical project are shown as originally documented, including earlier-generation platforms where applicable.

DrupalMultilingual contentCustom PDF generationDigital reporting

The takeaway

A digital report can reduce waste while making the information more useful.

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