Case study / Animal welfare

Austin Humane Society: Turning animal profiles into meaningful connections.

An interactive adoption experience made it easier for families to discover animals, support the shelter, and take the next step.

Portfolio project image from the Austin Humane Society Work page or archive.
Project portfolio imageAdoption experience and fundraising
Client
Austin Humane Society
Industry
Animal welfare
Project
Adoption experience and fundraising
Core technology
Drupal

Pixeldust Interactive contribution: Delivery leadershipCollaborating partner: Door Number 3

01 / The problem

What the business needed to solve.

The shelter placed thousands of animals each year, but its website did not convey their personalities or offer enough tools for potential adopters to explore choices. Fundraising and volunteer engagement also depended on a stronger online presence.

The objectives

  • 01
    Help adopters find compatible animals
  • 02
    Make each pet's story more personal
  • 03
    Support donations, volunteers, and shelter programs

02 / The solution

A more useful digital experience.

For a redesign led by Door Number 3, the team delivered a Drupal-based experience featuring searchable pet profiles, rich media, social sharing, saved favorites, and a custom feral-cat appointment application.

01 / Interactive adoption grid

Interactive adoption grid

Visitors could filter available pets by breed, age, size, color, and other attributes.

02 / Richer pet profiles

Richer pet profiles

Video, audio, favorites, and social sharing helped each animal stand out.

03 / Feral-cat scheduling

Feral-cat scheduling

A dedicated Drupal application supported appointments and education for the shelter program.

03 / Business value

How the work helped the business.

The work addressed a real challenge for Austin Humane Society—improving the experience for customers, teams, or both.

01

More pet-owner connections

The original project writeup reported connections between more than 100 pets and their eventual owners.

02

Stronger fundraising

The archived launch report said online donations nearly doubled following the campaign.

03

More useful visits

Visitors had practical tools to explore adoption and share animals with others.

04 / Technology

Tech stack & capabilities.

Technologies and deliverables from the historical project are shown as originally documented, including earlier-generation platforms where applicable.

Drupal CMSCustom pet filteringAudio and video integrationSocial sharingCustom Drupal scheduling

The takeaway

When discovery is personal and easy, a nonprofit website can become part of its mission.

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