I watched a technically sound software project implode over eighteen months. The vendor was competent. The development team had strong credentials. The technology stack made sense. The budget was adequate. The project still failed. When I reviewed the wreckage, I...
I’ve spent years watching software projects fail before a single line of code gets written. The culprit? A document most executives sign without reading closely enough. Your Statement of Work determines whether your $500K investment becomes a success story or a...
I’ve watched a $2 million software implementation grind to a halt because the client couldn’t decide who owned the approval process for user acceptance testing. The vendor was ready. The system worked. The timeline was intact. But the client’s...
I’ve reviewed hundreds of software contracts over the years. The ones that end up in disputes almost always share one feature: a vague Statement of Work. The SOW looked fine when everyone signed it. Both sides felt good about the partnership. Then six months in,...
I’ve reviewed hundreds of contracts that ended in cost overruns. The pattern is always the same. The overrun wasn’t caused by bad luck or unforeseen circumstances. It was engineered into the contract from day one through ambiguous language, undefined...
