Why Vendor-Favored Change Control Creates Endless Cost Creep

Change is inevitable in software projects. Exploitation of change is optional—but many contracts quietly allow it. When change control clauses are written to favor the vendor, cost creep becomes structural rather than accidental.

The red flag is language that treats any clarification, refinement, or dependency resolution as a change request. If the original scope is vague and the change process is aggressive, the vendor controls the price of understanding the work. Clients end up paying extra simply to get what they thought they were buying.

Vendor-favored change control often lacks thresholds. There is no distinction between material scope change and reasonable clarification. A single question can trigger a formal change order, delays, and additional fees. Over time, this conditions the client to avoid asking questions, which increases delivery risk even further.

This structure also weaponizes delay. Work pauses while changes are reviewed, priced, and approved. The clock keeps running. The client feels pressure to approve changes quickly just to keep momentum, even when the change is questionable. The vendor, meanwhile, bears little downside.

Fair change control is not permissive; it is balanced. It defines what is included within the original scope’s intent, what constitutes true scope expansion, and how minor adjustments are handled without renegotiation. It also sets timelines for review and requires impact transparency.

A contract where every clarification costs more is not protecting the vendor—it is undermining the project.

In software development, change control should manage uncertainty, not monetize it.

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Why We Start with a Pre-Signature Risk Review

Contract Risk
Identify ambiguous language, missing acceptance criteria, and clauses that enable cost overruns and change-order abuse.

Delivery Feasibility
Determine whether the proposed timeline, staffing, and assumptions can realistically deliver what is being promised.

Due Diligence
Conduct an independent risk review before committing to a major IT or software development investment.

Governance & Control
Assess decision rights, escalation paths, and approval mechanisms to ensure the client—not the vendor—retains control.

Backlog Alignment
Verify that the project backlog (when available) matches contractual commitments and does not hide unpriced scope.

Change-Order Exposure
Surface where and how scope, cost, or schedule overruns are most likely to occur before the contract is signed.