Pixeldust Drupal Support Service

Unlimited Drupal Support and Maintenance Service

$499/Mo. Unlimited Drupal Support, Maintenance, & Updates

You don’t need to do it all yourself. We got your back. 

Helpdesk Support

Now you can easily get help as soon as you need it. We will answer your questions and fix bugs. We commonly field questions around maintaining Drupal or WordPress, installing themes and modules, resizing/optimizing images, creating website content, website analytics, basic on-page SEO, and much more.

Unlimited Small Tasks

You can send us any update tasks and we’ll make the change for you. Ask us a question and we answer you. Report a problem and we fix it. It’s that simple. Don’t worry about website updating anymore. Small tasks are defined as anything that takes 30 minutes or less. larger task are estimated on a case by case basis. Call us if you have any questions about this: (800)730-2416 

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Unlimited Drupal Support and Maintenance Service

Our Monthly Maintenance Clients Get 100% Proactive Website Support. Worry Free Websites.

  • Same-Day Security Updates
  • Monthly Module or Plugin Updates
  • Monthly Broken Link Scan
  • Monthly Security Scan
  • Monthly Manual Site Check
  • Monthly Speed Test
  • Offline Updating
  • GIT Version Control
  • Work Documentation
  • Testing After All Updates
  • Security Guarantee
  • Hack/Malware/Down Recovery
  • Uptime Monitoring
  • Daily Offsite Backups
  • On-Page SEO Improvements
  • Helpdesk Support
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Unlimited Drupal Support and Maintenance Service

Here’s what Pixeldust’s support team can do for you.

We don’t wait for security issues to compromise your site.

Our nerds take care of updating your Drupal core and modules or WordPress plugins as soon as they need it. We scan for broken links, performance issues, malware, and we do backups daily. You don’t even have to ask.

We Keep Your Site Running Right

Customers hate broken websites. We keep your website running at an optimum level 24/7.

We Fix Broken Layouts

We fix laylout problems with your theme or user interface.

We Feel The Need For Speed

A slow website can cost you thousands in lost revenue. We optimize your site for speed and security.

We Increase Your Conversions

Stop losing potential customers. It’s time to streamline your UX. We do that. 

We Add New Content

New pages and content to add? We keep things fresh so you can be a leading voice in your industry.

We Solve Nerd Problems

We have serious nerds who can clean up and minimize those JavaScripts, and fix HTML and CSS issues.

We Know On-Page SEO Secrets

We make incremental improvements to your on-page SEO set-up and configurations.

We Up Your Design Game

When it’s redesign time, we got the design and the build. It will be spectacular.
Drupal Support Plans, Drupal Support, Drupal Maintenance
Drupal Development Company
WordPress Developer, WordPress Hosting

Unlimited Drupal Support and Maintenance Service

Frequently Asked Questions

Here are some of the most commonly asked questions and  answers about our support and maintenance services.

Get Unlimited Drupal Support

What happens after I sign up for a Support plan?

Once you submit your order, you will be redirected to our client onboarding questionnaire. Once we have received your completed questionnaire, we will contact you to set up an introductory call with your project manager to exchange credentials.

How does billing work with Pixeldust?

We offer monthly recurring billing which automatically charges your credit card or PayPal account each month. You never have to worry about missing a payment or mailing a check. There are no contracts and you can cancel the subscription in your admin area at any time.

Can I cancel my plan after signup?

Of course. You can cancel at any time by visiting your logging into your Drupal support account. If you aren’t sure how to access your account, contact us and we’ll send you a link to your personal account.

How long does it take to get started?

We can get started right away. First, we audit the entire site to get familiar with how your developers set it up. Then we immediately scan for security issues and remediate them.

Is your pricing method complicated?

You won’t pay hourly fees anymore. No more scope creep or unexpected blown budgets. It is all included in your fixed monthly fee. No surprises, no hassles.

Do you stand behind your work?

When you work with us, there is no risk to your company. We provide a 100% money-back guarantee for the first month of your subscription. If you are not happy, we will give you a full refund.

Do you provide in-house support 24/7?

We provide the help you need, as soon as you need it. 24/7. We are always here to help with your support issues. We are able to answer your questions about Drupal maintenance, troubles with installing modules, theme changes, image optimization, content creation, editing, analytics, SEO optimizations, and anything else you need.

Do you offer a money back guarantee?

Yes. If you’re not 100% satisfied with our service in the first 30 days, we will refund your subscription.

Do I have to change my web hosting to use Unlimited Support?

No, you can keep your current host. We have many predeveloped workflows for working with many hosts, platforms, and custom environments. If you have a special workflow or host, then we’ll develop a custom workflow so we can successfully work with your website.

Do I have to change my web hosting to use Unlimited Support?

No, you can keep your current host. We have many predeveloped workflows for working with many hosts, platforms, and custom environments. If you have a special workflow or host, then we’ll develop a custom workflow so we can successfully work with your website.

Do I have to change my web hosting to use Unlimited Support?

No, you can keep your current host. We have many predeveloped workflows for working with many hosts, platforms, and custom environments. If you have a special workflow or host, then we’ll develop a custom workflow so we can successfully work with your website.

Do I have to change my web hosting to use your Unlimited Support?

No, you can keep your current host. We have many predeveloped workflows for working with many hosts, platforms, and custom environments. If you have a special workflow or host, then we’ll develop a custom workflow so we can successfully work with your website.

Will you really provide unlimited support for our business?

Send us any request that takes 30 minutes or less and it is included in your support plan. Ask any question and we will answer it. How do you do this? Why is that not working? We answer them all. It’s really very simple. We act as your in-house, go-to IT team.
Pixeldust and Pantheon Drupal Development
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