1.) Subscribe 

Pick the plan that best suits your business. Sign-up. There is no risk to you whatsoever.

2.) Provide Details

Once you have signed up, you are redirected to a secure questionnaire where you can provide us with all of the information we need to get started on your maintenance. 

3.) Onboarding

Our developers will make a copy of your website and set it up on our development servers. We will then conduct an audit of the entire site. During the audit, we make detailed notes that will result in to-do tickets for everything that needs to be addressed on your site. We will also note unique configurations or modules that we need to remember when doing your core and module updates.  Once we complete the audit, we will do a security scan and update/patch anything that needs it. 

Once you submit your order, you will be redirected to our client onboarding questionnaire. Once we have received your completed questionnaire, we will contact you to set up an introductory call with your project manager to exchange credentials. 

It is now super simple to you get your website supported, maintained, and fixed.

Send Us Your Request

Tell us about your bugs and issues.  Need to update some content, create a blog post, update some files, or fix an old form? Just send it to us and it’s fixed. 

We Do The Work, You Approve

We can finish most tasks in 24-hours. We back-up everything before we start and QA all of our changes before we give them to you for review. We do all site changes on our development copy and don’t upload them to your live site until you review and approve them.  It’s like having an entire web team in-house, without the expense.

Ready to get started with a Drupal maintenance support plans plan?

It is time to get your website fixed, updated, and secured. Just pick one of our plans now and get started!

Of course. You can cancel at any time by visiting your logging into your Drupal support account. If you aren’t sure how to access your account, contact us and we’ll send you a link to your personal account.

We can get started right away. First, we audit the entire site to get familiar with how your developers set it up. Then we immediately scan for security issues and remediate them.

Yes. If you’re not 100% satisfied with our service in the first 30 days, we will refund your subscription.

Our Drupal maintenance support plans plans cover D7, D8, and D9.

No, upgrading from D6 to D7 or even 7 to 8 can be a painstaking process depending on the architecture of your site, the particular modules being used, and how your theme was constructed. Sometimes the same modules do not exist in the newer versions so you may need to rethink some functionality, and the theming layers between D6, 7, and 8 are all different so your theme will most likely need to be re-coded to work properly. The best time to do a major version upgrade is when you are doing a redesign of your website. Our proactive maintenance updates only cover security and code updates for your current major version.

Yes, BUT, you must have a separate support account for each site contained within your multi-site. Despite multi-sites sharing a codebase, the individual sites can be totally different in nature and include their own unique modules. This can actually make multi-sites much more difficult to maintain because a single change in a shared codebase can have different effects on the various sites. So we treat each site as its own and manually confirm that everything is updated and works properly.

No, you can keep your current host. We have many predeveloped workflows for working with many hosts, platforms, and custom environments. If you have a special workflow or host, then we’ll develop a custom workflow so we can successfully work with your website.

We understand that you can’t handle every aspect of running a business on your own. That is why we are here to support you with our white-glove Drupal maintenance services. Our Vigilant Maintenance™ Unlimited Drupal Support plans provide support for Bugs and Module Updates. 

Send us any request that takes 30 minutes or less and it is included in your Gold Support plan. Ask any question and we will answer it. How do you do this? Why is that not working? We answer them all. It’s really very simple. We act as your in-house, go-to IT team. 

In-House Help Desk Support. We provide the help you need, as soon as you need it. 24/7.  We are always here to help with your support issues. We are able to answer your questions about Drupal maintenance, troubles with installing modules, theme changes, image optimization, content creation, editing, analytics, SEO optimizations, and anything else you need.

You won’t pay hourly fees anymore. No more scope creep or unexpected blown budgets. It is all included in your fixed monthly fee. No surprises, no hassles.  

When you work with us, there is no risk to your company. We provide a 100% money-back guarantee for the first month of your subscription. If you are not happy, we will give you a full refund. 

We Exterminate Pesky Bugs. Let us handle all of those little pesky bugs that show up. These are the issues that are too small for engaging a pricey development firm. Errors, views, browser compatibility, CSS problems, htaccess hassles… we got your back. Anything that takes 30 minutes or less is included in our Gold plan. Unlimited.