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WP Plugin Developers – Accessing my wordpress site [closed]

I bought and installed a premium plugin from a major plugin developer. I don’t want to expose the company here IF what I just experienced is in fact legal for them to do.

I’m hoping a WP Plugin Developer can help me understand this.

As I said, I purchased a license for a plugin from a very well known and established wordpress plugin developer / company. I installed it and had a very simple issue, I then went to their site which they have 24/7 chat support.

I asked about a particular settings page of the plugin being blank. They chat support person initially said it was because of a conflict with another plugin. I said, "No, I doubt it because I only have the latest WP, the latest Elementor Pro and your plugin installed. No other plugins or custom code." I had installed it on production site (with numerous other plugins) and then I installed it on dev.same-site just to confirm it wasn’t another plugin conflict.

After about 2 mins, she said, "Elementor is compatible I can see you have a lot of third-party plugins on your dashboard".

She was referring to the production site. I was thrown back because now I’m wondering how is she able to tell me I have alot of other 3rd party plugins?? (which I do)

I know some plugins can "call home", but how is she able to "see" that I have alot of plugins?
Is this even legal?

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WP Plugin Developers – Accessing my wordpress site [closed]

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