---
type: Website Page
title: "Dovetail Software Case Study | Pixeldust Interactive"
description: "A Drupal redesign replaced fragmented experiences with a single, editable home for software information and customer help."
resource: "https://pixeldust.net/case-studies/dovetail-software"
tags: [pixeldust, website]
status: stable
sources:
  - id: canonical-page
    resource: "https://pixeldust.net/case-studies/dovetail-software"
    title: "Dovetail Software Case Study | Pixeldust Interactive"
---

# Dovetail Software Case Study | Pixeldust Interactive

> A Drupal redesign replaced fragmented experiences with a single, editable home for software information and customer help.

## Source

- [Open the canonical human-readable page](https://pixeldust.net/case-studies/dovetail-software)
- [Browse the Pixeldust knowledge index](https://pixeldust.net/okf/index.md)

## Page content

Case study / Enterprise support software

# Dovetail Software: Unifying product content, blogs, and support in one destination.

A Drupal redesign replaced fragmented experiences with a single, editable home for software information and customer help.
Explore the project ↓ [All case studies](https://pixeldust.net/case-studies)
Portfolio project image from the Dovetail Software Work page or archive. Project portfolio image Website and content migration

Client

Dovetail Software

Industry

Enterprise support software

Project

Website and content migration

Core technology

Drupal

01 / The problem

## What the business needed to solve.

Dovetail sold sophisticated enterprise service software, yet its website felt dated and disjointed. Blogs and support forums lived apart from the main product presentation, making the experience harder to maintain and navigate.

### The objectives

- 01 Modernize the company's public identity

- 02 Unify support and marketing content

- 03 Give internal teams control over updates

02 / The solution

## A more useful digital experience.

Pixeldust Interactive rebuilt the site on Drupal, migrated the existing blogs and forums with custom code, and added an interactive screenshot gallery, social sharing, and updated product visuals.

01 / Unified Drupal CMS
### Unified Drupal CMS

A single content platform supported site-wide editing.
02 / Blog and forum migration
### Blog and forum migration

Custom migration code integrated previously separated information.
03 / Interactive support visuals
### Interactive support visuals

A screenshot gallery helped users find relevant product guidance.

03 / Business value

## How the work helped the business.

The work addressed a real challenge for Dovetail Software—improving the experience for customers, teams, or both.

01
### Lower content friction

Editors could maintain more of the site within one system.
02
### A better support journey

Customers found community discussions and product information under a consistent experience.
03
### Stronger enterprise credibility

The new presentation more closely matched Dovetail's technical products.

04 / Technology

## Tech stack & capabilities.

Technologies and deliverables from the historical project are shown as originally documented, including earlier-generation platforms where applicable.
Drupal CMS Custom content migration Support forum integration Interactive screenshot gallery

The takeaway

Combining content systems can make a website easier for customers and staff at the same time.
[Explore all case studies →](https://pixeldust.net/case-studies)

Make your website work harder

## What could a better digital experience do for your business?

Tell us what needs to work better. We'll help map a practical path forward.
[Discuss your project →](https://pixeldust.net/inquiry) [More selected work](https://pixeldust.net/work)

[^canonical-page]: Content derived from the canonical Pixeldust Interactive page linked above.