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myDropWizard.com: Clients don’t want to be billed hourly for site maintenance – even if they say they do!

Published on October 31, 2020

Annertech: Annertech: Web Agency of the Year

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comprock posted a photo: The Drupal community is one of the largest open source communities in the world. We’re developers, designers, strategists, coordinators, editors, translators, and more. Each year, we meet at DrupalCamps, meetups, and other events in more than 200 countries. But once a year, our community comes together in a European city for […]

Flickr: Tuesday – DrupalCon Dublin 2016

comprock posted a photo: The Drupal community is one of the largest open source communities in the world. We’re developers, designers, strategists, coordinators, editors, translators, and more. Each year, we meet at DrupalCamps, meetups, and other events in more than 200 countries. But once a year, our community comes together in a European city for […]

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comprock posted a photo: The Drupal community is one of the largest open source communities in the world. We’re developers, designers, strategists, coordinators, editors, translators, and more. Each year, we meet at DrupalCamps, meetups, and other events in more than 200 countries. But once a year, our community comes together in a European city for […]

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comprock posted a photo: The Drupal community is one of the largest open source communities in the world. We’re developers, designers, strategists, coordinators, editors, translators, and more. Each year, we meet at DrupalCamps, meetups, and other events in more than 200 countries. But once a year, our community comes together in a European city for […]

Flickr: Sprinters wanted – Wednesday – DrupalCon Dublin 2016

comprock posted a photo: The Drupal community is one of the largest open source communities in the world. We’re developers, designers, strategists, coordinators, editors, translators, and more. Each year, we meet at DrupalCamps, meetups, and other events in more than 200 countries. But once a year, our community comes together in a European city for […]

Flickr: Sprint Lounge – Wednesday – DrupalCon Dublin 2016

comprock posted a photo: The Drupal community is one of the largest open source communities in the world. We’re developers, designers, strategists, coordinators, editors, translators, and more. Each year, we meet at DrupalCamps, meetups, and other events in more than 200 countries. But once a year, our community comes together in a European city for […]

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Flickr: Wednesday – DrupalCon Dublin 2016

comprock posted a photo: The Drupal community is one of the largest open source communities in the world. We’re developers, designers, strategists, coordinators, editors, translators, and more. Each year, we meet at DrupalCamps, meetups, and other events in more than 200 countries. But once a year, our community comes together in a European city for […]

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Are you involved in DevOps and web development, or are you aiming to be? If so, you’re probably very aware of many of the tools from the open standards and open source arenas that can make your work easier. Still, these are always spreading out at a fast clip and there are some applications and […]

As Drupal Support Service professionals, you and I know that all sites need maintenance and support after they’re launched. There’s security updates, bugs, minor tweaks and questions to be answered. Clients might not know that, so it’s our job to educate them.We find that it’s easiest to discuss this before development starts on their new site, rather than after it’s done, but whenever it happens, you’ll need to agree to a plan for when things come up.Most Drupal Support Service shops and freelancers default to “hourly as needed”. Usually clients will go along with that – or even insist on it!However, we strongly believe that billing hourly for site maintenance and support is WORSE for clients (and you).Read more to find why – and learn a better way to do it!
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